Pathways Legal ("we," "us," or "our") respects your privacy. This Privacy Policy describes how we collect, use, share, and protect information when you visit pathwayslegal.com or use our services (collectively, the "Service").
1. Information We Collect
We collect the following categories of information:
- Information you provide. Your name, email address, phone number, mailing address, and any details you choose to share about your situation when you submit a case review form or otherwise contact us.
- Consent records. Records of your communications preferences, including SMS and marketing consent selections.
- Usage information. Information about your interactions with the Service, such as pages viewed, referring URLs, browser type, device identifiers, and general geographic location derived from IP address.
- Cookies and similar technologies. We and our service providers may use cookies and similar technologies to operate and analyze the Service.
2. How We Use Information
- To respond to your inquiries and evaluate your case review request;
- To connect you with independent, licensed attorneys in our network;
- To send you service-related communications, including account and status updates;
- To send you marketing or promotional communications if you have consented;
- To operate, maintain, secure, and improve the Service;
- To comply with legal obligations and enforce our Terms of Service.
3. How We Share Information
We may share information in the following ways:
- With independent attorneys. Case review information you submit may be shared with attorneys in our network so they can evaluate whether they can assist you.
- With service providers. We may share information with vendors who help us operate the Service (for example, hosting, email delivery, analytics) subject to confidentiality obligations.
- For legal reasons. We may share information when required by law, subpoena, court order, or other legal process, or to protect our rights, property, or safety, or that of others.
- Business transfers. In connection with a merger, acquisition, or sale of assets, information may be transferred to a successor entity.
4. SMS Originator Opt-In Data
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for their own purposes.
5. TCPA and Text Message Communications
When you provide your phone number and check the SMS consent box, you are providing your express written consent under the Telephone Consumer Protection Act (TCPA) to receive recurring automated text messages from Pathways Legal at the number provided.
- Message frequency varies based on your activity and our communications.
- Message and data rates may apply.
- You may opt out at any time by replying STOP to any message.
- Reply HELP for assistance.
- Consent to receive marketing or promotional messages is not a condition of any purchase or service.
6. Your Choices
- SMS. Opt out of text messages at any time by replying STOP.
- Marketing emails. Use the unsubscribe link in any marketing email to stop receiving marketing communications.
- Access and correction. You may request access to, correction of, or deletion of personal information we hold about you by contacting us using the details below. We will respond consistent with applicable law.
7. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect the information we maintain. No method of transmission over the internet or method of electronic storage, however, is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain information for as long as needed to provide the Service, to comply with our legal obligations, resolve disputes, and enforce our agreements.
9. Children
The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above indicates when the policy was most recently revised.
11. Contact
Privacy questions can be sent to info@pathwayslegal.com or to Pathways Legal, 399 Elm St, Floor 4, Nashville, TN 37201, Phone (615) 659-7084.